The Medical Staff Survey assists in identifying relationship breakdowns within the
physician community. It provides the following benefits to both organizations as a whole and
Medical Staff members specifically:
It can also be used as a method for evaluating hospital-based physician performance.
- Identifies the potential for lost referrals
- Identifies perceived quality concerns
- Identifies weak areas for recruitment
- Provides an overall evaluation of the Medical Staff - by the Medical Staff
The purpose of this survey is to measure the current level of satisfaction each physician
has with other physicians/physician departments with whom they interact. If your Medical
Staff has stated service expectations in place, we will work with you to develop statements
to best measure how these standards are being met. If service expectations are not currently
defined, we can provide you with a number of options from which to choose. The statements
range in scope from:
By tailoring the statements to your Medical Staff, we help you establish a benchmark from which
to develop your improvement priorities. We recommend using between five and ten statements
and encourage the inclusion of ALL physician groups in the survey process. In
this way, the most comprehensive, useful outcomes can be achieved and consistent expectations
will be reinforced throughout the Medical Staff.
- Quality of care provided (including timeliness of service), to
- Satisfaction with physician communication.
Click on the links below to view sections of a survey as
well as typical data reports.
Each department within the Medical Staff will also receive reports which represent how they were
evaluated by each department on a by statement basis as well as summary data representing how they,
as a group, evaluated other departments overall.